Programs for UHC Plan Members

AbleTo

AbleTo provides virtual support and coaching for the depression, anxiety and stress that typically may accompany health issues such as cardiac conditions, diabetes, chronic pain and cancer. The program can help:

• Connect one-on-one with employees in need
• Personalize care delivery
• Treat behavioral health using a holistic approach

Calm Health

Calm Health is available through your UHC behavioral health benefits at no additional cost to you. The app is filled with self-paced programs, courses, and tools that are designed to strengthen the connection between your body and your mind. Once you complete a short screening, Calm Health will create a personalized experience for you, as well as provide recommendations for additional solutions and services through your health plan.

To get started, download the Calm Health app, and enter your United Healthcare member ID, name, and date of birth.

Advocate4Me Elite

Advocate4Me uses analytics and member data to identify your healthcare support needs as early as possible.
Connect with an advocate who helps you understand your benefits and find the right care, which can save you time and money. You can access these services by calling the number on the back of your medical plan ID card, through myUHC.com, or through the UHC mobile app. Services include:

• Direct access to a designated team of Behavioral Health Specialists
• Access to highly trained Advocates that specialize in resolving complex claim issues and other complicated challenges, real time
• Guidance and education about care choices that could help lower costs
• Comprehensive support for members who have a child with complex medical needs, to help navigate the system and ease the burden on the family
• Gender identity support

Centers of Excellence (COEs)

COEs use evidence-based protocols to deliver cost-effective care for complex medical procedures at leading treatment centers. When you seek care from a COE, you’ll benefit from its rigorous review process and criteria, deep savings, improved outcomes, dedicated support from specialized clinicians and lower rates of readmission and post-surgical complications. Call the number on the back of your UHC ID card to enroll. COE is required for the following programs:

• Fertility Solutions (Tiered PPO and One Step PPO plans only)
• Transplants
• Bariatrics (Tiered PPO and One Step PPO plans only)

Level2 Specialty Care Type 2 Diabetes Management Program

Level2 is an evidence-based clinical program designed to help members lower glucose to improve type 2 diabetes. Members start with a no-cost continuous glucose monitor (CGM) to see their glucose in new ways. Members will also receive virtual access to a clinical care team, coaches, and a step-by-step method to build new habits and feel better. For more information and to get started, visit:

• Level2 Diabetes Program: Getting Started
• Level2 Diabetes Program: Overview

Child and Family Behavioral Health Coaching from Bend Health

Behavioral Health Coaching is available at no additional cost to families with children ages 1-17. It offers support from an experienced coach, up to four 45-minute sessions per month, unlimited messaging with your coach, plus additional resources and referrals to therapists. Common topics for coaching include anxiety, ADHD, bullying, depression, self-esteem, social media and technology addiction, among many others. To get started, visit bendhealth.com/coaching and create an account. Once you register, you will be connected with a coach in less than 48 hours.

Maven

Maven is a digital health platform that provides support throughout your family-building journey, whether you’re just thinking about starting a family or exploring your options. For more information, visit the Maven website or view this Maven flyer.

The below resources are available to all US-based employees and covered dependents enrolled in a UHC medical plan:

• Maternity and Newborn Care
  • Holistic support through pregnancy, postpartum, and return to work
  • Screenings, education for postpartum mental health, and enhanced support for high-risk members
  • Access to coaching and childcare resources as parents return to work
• Parenting & Pediatrics
  • On-demand, 24/7/365 specialized parent coaching, pediatric care, special needs support
  • Extensive library of personalized, digestible content
• Menopause & Ongoing Care
  • 24/7/365 virtual access to menopause specialists who can provide holistic and specialized care, clinically approved education, mental health support, and trusted referrals
  • Educational articles and live classes from providers who specialize in menopause and related symptoms

The below Maven benefits are available to all US-benefits eligible employees. Enrollment in a GT UHC medical plan is not required.

• Adoption and Surrogacy
  • Book on-demand video appointments and message with providers spanning 35+ specialties, including adoption and surrogacy coaches
  • Get expert navigation and referrals to top-rated fertility clinics and treatment options in your area
  • Get adoption and surrogacy support, including guidance in selecting the right clinic or agency to grow your family
  • Manage expenses through Maven Wallet, an easy-to-use digital tool that helps track reimbursable family-building costs

OnePass

UHC medical plan members can enroll in One Pass Select and access thousands of fitness centers with one monthly membership. Browse the many options that cover everything from Yoga to MMA, and include options for online and onsite fitness. Choose a membership tier that fits your needs at www.onepassselect.com.

Real Appeal

Real Appeal is an online weight loss program through Rally Coach™ available to you and your eligible family members at no cost as part of your health plan benefits. Real Appeal offers:

• A Transformation Coach who leads online group sessions
• Digital tools to track your food, activity and weight loss progress
• A Success Kit that includes scales, recipes and workout DVDs